Use one address for product questions, support, order questions, sales, partnerships, and OEM or ODM inquiries.
Contact Raiden Digit
Tell us what you are building, fixing, or trying to connect.
Have a question about a Raiden Digit product, compatibility, order status, technical support, sales, partnership, or an OEM/ODM project? Email hello@raidendigit.com and include the context that helps us answer clearly.
For support, send product name, order number when available, host device, operating system, issue description, and any useful photos or screenshots. For OEM/ODM, send project overview, target application, interface requirements, quantity, cost target, timeline, market, and constraints.
We typically respond within 24 hours. Messages sent during weekends or public holidays may take a little longer.
Ask about setup, compatibility, firmware, host behavior, operating system behavior, drive planning, power, thermals, or workflow use.
Contact us about product availability, pre-sale questions, order status, shipping, returns, warranty, or purchase details.
For useful pre-sale advice, include your computer model, operating system, target device, storage or network plan, and intended workflow.
Send the product name, order number if available, host device, OS version, issue description, and photos, screenshots, or video when useful.
For custom hardware, include project overview, target application, required interfaces, bandwidth, power, size, estimated quantity, target cost, timeline, and market.
Attach existing specs, drawings, constraints, logs, photos, screenshots, or short videos when they help us understand the issue or project faster.
Reach out for business opportunities, channel partnerships, creator collaborations, system integration, or technical cooperation.
We route product, support, sales, and project messages internally so the right people can respond with practical next steps.